EXCHANGE & REFUND POLICY

  • Strictly no refund after payment is made.
  • Although preorder items take 10-15 days, no refund can be made if the waiting time is longer than the stated period. 
  • All items will be quality check before send out. If items are still received with defect, kindly contact us within 7 days upon received.
  • As stocks come in bulk, do note that there may be minor defects or stains. We are sorry to inform that we cannot provide exchange/refund for slight defects (less that 0.5cm).
  • We do not accept returns / exchange if the items you receive did not look good on you or that you do not like the item. 
  • If you received the wrong item / size, we will provide you an exchange with the correct item. Postage fee will be covered by Modimuse Fashion.
  • Size exchange due to buying wrong size can only be done once per order. Return and exchange postage fee will be cover by customer.
  • Items exchanged or returned should be in original state as received. Kindly contact us within 7 days upon received for size exchange.
  • As our items are mostly preorder, the item you ordered might be discontinued we will then proceed with refund / exchange with other items.
  • Item must be returned by using courier with tracking number.
  • SALE ITEM are strictly non refundable / exchangeable.
  • We reserve the right to reject any returns / exchange if deemed inappropriate.
  • Contact us here and provide details to proceed with exchange / refund.